Dibor FAQs - Your Questions, Answered

We understand that the details matter - from delivery times to choosing the right piece for your home or a meaningful gift. This page brings together everything you may need to know about shopping with Dibor, from ordering and delivery to personalisation and care.

If you need further assistance, our team will be delighted to help.

Privacy & Security

We collect information such as:

  • Name and contact details
  • Address and delivery information
  • Payment details
  • Purchase history

Your data is used to:

  • Process orders
  • Improve services
  • Provide marketing (with your consent)

Yes - you have full GDPR rights including access, correction, and deletion.



About Dibor

Learn more about Dibor as a business

Orders & Delivery

We answer all your queries related to placing orders & delivery details

Returns & Refunds

Important information concerning returns and refunds

Offers & Discounts

Learn more about ongoing discounts, promotional voucher codes & special offers

Loyalty Program

Discover Dibor's generous loyalty & refer a friend programs

Products & Collections

Gain an additional insight on the products we offer here at Dibor

Personalised Products

Hear how you can personalise your purchase with Dibor's bespoke service

Shopping Inspiration

Styling ideas & inspirations

Our Showroom

Visit the Dibor showroom today - meet the team

Trade & Press

We offer a range of options for Trade, Press & Social Collaborations

Customer Support

Our customer services options for your convenience

Privacy & Security

How we use & manage your data

Reviews & Trust

Learn more about how reviews are collected & used

Contact Us

If you have a query that is not covered in our FAQs, we are more than happy to assist you - please feel free to contact us and we will do our best to help you.