We want you to be confident to purchase with us so if you are not completely satisfied with your order you can return any item for a full refund within up to 28 days of receiving the order. We are happy to offer a refund should you not be 100% satisfied for any reason.

Simply follow the instructions below to return an item:

• You can return all or part of your order to us for a refund within 28 days of receiving your order.
• If you have received a damaged or incorrect item you will receive a free returns service and we will replace the item as quickly as possible.
• Unfortunately we are unable to accept returns for products which have been personalised.
• In the unfortunate event that there is a problem with your order please call 08004080660 or email customerservices@dibor.co.uk with a picture of the damage and the order number and we will provide further assistance.

Dibor Returns Department Address:

Unit 16
Goldthorpe Industrial Estate
Commercial Road
Rotherham
S63 9BL